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  1. @k_heflin

    Chapter 3 Reflections

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    Archives The very first thing that popped out at me while reading this chapter was the different forms of Global Business, mainly Global Sourcing. Global sourcing is the main reason why when I need to speak with a customer service rep of a large company, I end up speaking with someone where English is clearly a their second language and the accent is so thick that I can barely understand them! Labor is cheaper in foreign countries so large companies build their factories in those countries to save on manufacturing costs. Another thing I found interesting was reading about the […]
  2. @k_heflin

    “Lean In” Case Study

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    Archives Sheryl Sandberg focuses on women in her book. Sandberg got through the glass ceiling by working hard and getting rid of internal barriers such as a lack of self-confidence, not raising her hand, and pulling back when she should be leaning in. The global practice that most resembles her desire to promote diversity is Global Management Team. Hofstede’s dimension of power distance inequality vs. power equality applies to Sandberg’s ideas. The GLOBE dimensions that apply best to Sandberg’s theory are gender differences and power distance. Planning-Sandberg’s goal is to have more women be successful in the business world. Organizing- […]
  3. @k_heflin

    Chapter 2 Reflections

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    Archives The first thing I came across in this chapter that I found interesting was the components that make up the systems process. Its pretty cool to think that every service or product we use goes through the same 4-step process. Something as simple...
  4. @k_heflin

    Skill Builder 2-1

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    Archives I think when someone cheats on homework and copies papers, the people being harmed are the person whose work is being copied and also the person who is doing the cheating. No one benefits in these situations. The person who is cheating will think they are benefitting because they may receive a higher grade but they are really just hurting themselves but not learning the material themselves. The items I think I are most unethical are items 11,15, and 17. In item 11, the company is the one harmed and the friends benefit from it. For item 15, the […]
  5. @k_heflin

    Self Assessment 2-1

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    Archives This assessment really didn’t teach me anything about myself that I didn’t already know. I’ve never claimed to be a saint but I’ve always considered myself a fairly ethical person and this assessment more or less proved that. I had a 1 on just 1 question and the majority of my answers were 4’s with a few 3’s thrown in. The surprise actually came in the second portion of the assessment. I have witnessed a significant amount of actions that this book would consider unethical but only reported those actions in 2 instances. I think in the instances that I actually reported […]
  6. @k_heflin

    Chapter 1 Reflections

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    Archives One of the things I found interesting about this chapter was the different types of resources managers have available to them. I had never thought of myself, or employees in general, as a resource. When it is described in the book, it makes sense. I had just never thought of it that way. This is very impactful in my life because it means that my employer and managers see me as capital and not just worker drone. Another thing I found interesting were the different types of skills that you need to have to be successful. This section actually […]
  7. @k_heflin

    Jiffy Lube Case Study and Skill Builder 1-4

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    Archives   Jiffy Lube Case Study Questions: Jiffy Lube utilized both human and informational management resources. Jiffy Lube realized that it’s customer service advisors were the key to increasing their specialty oil sales. It used informational resources to increase it’s employees skills and product knowledge. All of this was done through their own Jiffy Lube University. Jiffy Lube University develops interpersonal skills by teaching the employees how to act in certain situations and by having them experience different team roles than what they are used to during the virtual garage simulations. By having them experience different roles, they realize how […]
  8. @k_heflin

    Carnegie and Groups

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    Archives The Carnegie book has already been very useful to me this semester. I actually have groups and semester-long group projects in 3 of my 4 classes this semester and it has really helped me learn how to handle them. The book is not simply about making friends but just working well with people in general. In groups, everyone is going to have different ideas and different ways of doing things. Carnegie’s tips in Part 3 of the book would be very useful in a situation where a group member wanted to go in one direction with an assignment and […]
  9. @k_heflin

    Part 4

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    Archives Softening the blow of criticism by starting with praise. This seems like a such a simple thing but its very rarely implemented. For example, when I was growing up, my brother played AAU Baseball. My dad was at every single game my brother played. The problem was always the ride home afterwards. The drive was never filled with praise for the things my brother did well. It was filled with my dad going over everything my brother did wrong and what he needs to do in order to get it right next time. This, of course, did not exactly […]
  10. @k_heflin

    Part 3

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    Archives This is probably the portion of the book that I was most interested in reading. I am a very opinionated person and I feel strongly about my opinions but I have always struggled with getting people to see things my way. Based on Carnegie’s views, I’m going about it pretty well. I already avoid arguments. I actually avoid confrontation of any kind if possible! I don’t tell people they are wrong and I will generally admit it whenever I am wrong. I’m very critical of myself actually. All of these things, I am doing right. Now for what I […]
  11. @k_heflin

    Part 2

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    Archives Let me preface this by saying I may be slightly biased to some of Carnegie’s advice in this section. Let me explain… I am being perfectly honest when I say that I am not a fan of people as a whole. I think in general we are greedy, narcissistic bunch that don’t care much about anyone outside of ourselves and/or our immediate families. The majority of my life firmly believing that the world would be a better place if people acted more like dogs. I’m not saying we should all go around barking and sniffing each other’s rears. I mean […]
  12. @k_heflin

    Part One

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    Archives I will start by being completely honest and saying that I was not looking forward to having to read this book. However, that being said, I was hooked by page 1! I was not expecting a book titled “How to Win Friends and Influenced People” to start off by describing a shoot-out! When Carnegie  talked about how all of those hardened criminals never took responsibility for their actions and always felt justified in what they did, I had to stop and think about how I’ve acted in the past. I like to think that I am generally a good […]
  13. @k_heflin

    Simon Sinek TED Talk

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    Archives I watched this video a full three times before I fully understood all of. I had never really thought about why the most successful companies are actually the most successful even though other companies make products that are just as good. According to Sinek, these companies are successful because they have a purpose, a belief. These companies are not just out to get rich, they actually want to improve their products. “People don’t buy what you do, they buy why you do it” as Mr. Sinek says. People want something to believe in. People (most of the time) will […]
  14. @k_heflin

    I am Not Special

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    Archives I truly loved this speech! The reaction you can hear from the crowd when he tells them that they are not special was pretty funny. While his speech was entertaining, his words truly made sense. Our generation spends the majority of childhood being told we were all amazing, we were all special, and that we could do anything we want to do. We have a sense of entitlement from this that not only have we not earned, but actually hurts us when we go out on our own into the “real world”. A person goes to college these days […]
  15. @k_heflin

    Dark Matter

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    Archives I’ll be honest, I was a little skeptical of this article and I really didn’t know what to expect. Honestly, what could dark matter possibly have to do with empathy? As it turns out, I was pretty wrong! I truly loved the way author managed to relate dark matter to every aspect of life from the universe to race to human emotions. I know that I, personally, have paid much attention to things going on around me if they did not affect me. I’ve never put too much thought into space exploration or events happening on the other side […]
  16. @k_heflin

    Smart Learners

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    Archives Before I read this article, I had no idea there was such a thing as a “smart learner”. I always thought you either learned or you didn’t. I did learn something about myself though. I am not a smart learner. I have a few of the qualities such as always asking why and asking for help. Surrounding myself with smarter people has never been a problem and I always listen and adapt easily. Confidence has always been my downfall. I’ve never seen failure as something to reassess and move forward from but always as just something else I wasn’t […]
  17. @k_heflin

    Hindsight is Always 20/20

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    Archives So for our very final assignment, we were asked to give advice for future students. Professor Bond does send out an e-mail before the semester starts warning about the amount of work and time required for the course. Definitely take that e-mail to heart, he’s serious! The work itself is not that hard and its actually fun to do, its just very time consuming. If you have a heavy schedule or work a lot or anything like that, this may not be the class for you. Also, when given the option to work in groups, always do it! Its […]
  18. @k_heflin

    The End

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    Archives It all started one dark and stormy night. I was at home, minding my own business and enjoying a well-earned vacation when I go the call I had been waiting for. It was the boss. “It’s go time” he said. “You need to be in Canada in 24 hours”. I knew this was it, the moment of truth. All of our agents’ spy work and missions would come down to this one mission. Russia and Canada have been plotting against us and the time had finally come to take them down. I had already had a plan in mind. […]
  19. @k_heflin

    Final Mission Update

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    Archives Well the time has come. We all know Canada and Russia have been conspiring against us all along. President Trump was planted specifically for this purpose. He can try to deny his Russian contacts all he wants but we know the truth. It all goes down next week. The Washington Capitals are in Toronto for the Stanley Cup playoffs and thats where Agent A will make her move. She’ll start off by making them think nothing is wrong. Maybe even post a video of herself watching the game from home. Just when she has them thinking they safe, she’ll […]
  20. @k_heflin

    Tweet Tweet!

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    Archives This week all of the agents had to create Twitter polls based on the other agents characters and then participate in the polls created by others. Even though the class uses Twitter a lot, I’m still very new to it and don’t really know how it works so this was kind’ve hard for me. Luckily the polls themselves are pretty easy to create. Having the creativity to make a good one is another story. I decided to use Agent Smith as my inspiration. His bio says one of his achievements is never being detected by the enemy so I […]
  21. @k_heflin

    Week 12

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    Archives @ds106dc Always wanted to go to #Hogwarts sadly, my letter never arrived 😔 #tdc1916 pic.twitter.com/NQ1rzzUflb — Krystal Heflin (@k_heflin) April 8, 2017 @ds106dc #tdc1920 pic.twitter.com/VMYtNkaaJ5 — Krystal Heflin (@k_heflin) April 11, 2017
  22. @k_heflin

    The Week in Review

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    Archives I started off by brainstorming ideas for a mission that the class could participate in. I wasn’t able to think of much but you can find my idea here. Next, 12 stars worth of video assignments. At least 6 of these stars had to involve my character for class: Moving Object assignment-3.5 stars- She’s on the Move Sixteen Year Old Me assignment- 4.5 stars – Dear Me My Favorite Thing to Do assignment- 4 stars – What’s Free Time? And finally, 3 TDCs: @ds106dc #tdc1914 pic.twitter.com/LJvYeZ8vQ0 — Krystal Heflin (@k_heflin) April 6, 2017 @ds106dc #tdc1915 pic.twitter.com/KFogfNDTvG — Krystal Heflin (@k_heflin) April 6, 2017 @ds106dc Always wanted […]
  23. @k_heflin

    Dear Me….

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    Archives For this assignment, I had to create a video of me speaking to my 16 year old self. This was actually a meaningful assignment for me. 16 was a big year for me and really stands out because its the year I lost my grandmother. In my video, I give my younger self a lot of advice, mainly involving the future and decisions I wish I could change. The best advice I could give me though, is to spend as much time as possible with my grandmother and let her know how much I appreciate her and love her. […]
  24. @k_heflin

    She’s on the Move!

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    Archives For this assignment, we had to create a Vine of an object moving. Since Vine no longer exists, I took the creative liberty of using SnapChat instead. I thought a video of an inanimate object moving is pretty dull so I decided to take a short clip of Agent A on the way to her next mission. She even has her super special secret agent gear on! You can’t tell from the video but the flaps on her hat can actually act as propellers to get her out of any sticky situations she might come across!
  25. @k_heflin

    What’s Free Time?

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    Archives For this assignment, I had to video myself (or Agent A in this case) doing something they like to do in my downtime. In this case, Agent A is enjoying her favorite treat, a bully stick. I made a short clip with an introduction and of myself handing her the bully stick and then recorded her chewing it, even with a few close ups! Agent A doesn’t get a lot of downtime from her job as a secret agent but when she does, the bully stick is her go to treat of choice! Its her way of relaxing, similar […]

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