Hammond Branding Response
Hammond is trying to decide what drink he wants.
His friend Sheep recommends Starbucks because it is really good.
Hammond decided he likes Starbucks too and now drinks it all the time and knows all about its products.
What I found most interesting about the Branding article was the idea that the thing that is most important to selling a product isn’t something that can be bought but a loyalty that is earned. The thing that moves products is word of mouth not traditional marketing. I think this oversite comes from a disconnect between manufacturers and consumers. People when marketing seem to forget that people are people not numbers and they react better to social environments People are social animals they like sharing and talking with people, not being talked at.
Notice Starbucks’ clever marketing has “Coffee makes friendships grow just a little warmer” bonding people to their products and engaging customers in sharing and advocacy behavior.