After three weeks of working on the RIDE magazine editorial calendar, I am finally finished. It was pretty tedious, but definitely satisfying to move all of the issues into one place. All article titles, courtesy reminders, and featured staff are listed in the spreadsheet, and each cover image links to the PDF. I assume this will be … Continue reading Finishing Up

About one or two weeks ago, I began working on one of my biggest projects at VRE: organizing past issues of RIDE magazine. RIDE is VRE’s print magazine that provides service and community information, as well as other transportation matters. Although the magazine-style issues are recent (from 2012 to present), VRE also provided riders with … Continue reading Marketing Dept Project

My workstation was moved to the Comm Room about two weeks ago. This room is where VRE maintains communication with train conductors, station managers, and where trains and security camera footage are monitored. Since I’m an Operations & Communications intern, the decision to move my station to this room was to encourage my involvement in the … Continue reading In the Comm Room

One of the biggest ways I could gain experience with talking to passengers was at the front desk, because it was one of the only areas with an available phone. In order to use a phone at the office, your laptop must be docked in a designated station. Recently, the interns received their own phone station, which eliminated … Continue reading Passenger Support